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Friday, February 1, 2008

Customer service II

My email to General Electric:
I purchased a GE WSSH300 Washer partly because it carried the Energy Star label. I am very disappointed and nonplussed to now receive notice from New Jersey's Clean Energy Program that my rebate is disqualified because it has a low MEF rating. It seems to me the Energy Star label in this instance is grossly misleading.
This kind of thing, where the small print on your rebate or tax credit carries a different meaning than you were led to expect, shows why we need a straightforward energy policy -- my oft-stated preference being a carbon tax -- rather than the current complex welter of rules and rewards.

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