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Tuesday, April 8, 2008

NJ Transit customer service

Sitting in the Frank R. Lautenberg Secaucus Junction Station, waiting for a later train. That's because the relevant NJ Transit personnel couldn't be bothered to open the gate for a customer with a transfer in a timely manner. Moreover, that customer was charged an amount different from the stated price on the schedule, with the lame explanation given that the price is different if you're heading from New York, even though it doesn't say so. Poorly done, NJ Transit.

Plus, it's a bit tasteless for the station to be named for a senator who's still alive and in the Senate.